The UPS Mesquite Customer Center on the 4200 Block of Samuell Blvd. in Mesquite, Texas needs to be shut down and its entire staff fired. As the major processing center of Central Texas, when one reviews their own personal experiences with the individuals working at this site, up to and including the senior supervisors in this plant, combined with further insight to on-line complaints by various customers who have used or been contacted by this Processing Hub, that conclusion is obvious: http://yelp.com/biz/ups-customer-center-mesquite-2 Of 22 reviews, three of which are “plants” by the UPS senior managers of that center, the story reveals itself.
When filing phone complaints to this center regarding an UPS delivery person servicing the Gun Barrel City area of Texas, more than one supervisor who heads this Processing Center related by phone call to both my wife and I that the plant is run like they want it to and that the Corporate Headquarters of UPS has “No Control or Say-so over what they do.”
A personal visit to the area where the plant is located finds that the customer store in located in a decaying area of Mesquite that draws on a very low-class calibre of worker who is employed by this center. The average consumer, especially a woman visiting the center finds themselves feeling in danger in entering the grounds with employees taking smoke breaks hollering and whistling at them upon their entry to the building.
Thievery of customer packages seems to abound thru this processing center with packages constantly “lost” and never found again. This processing center should become part of an attorney general’s internal investigation for the good of the consumers of Texas.